561422 — Telemarketing Bureaus and Other Contact Centers
Description
This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of clients and do not own the products or provide the services that they are representing, or they serve other establishments of the same enterprise.
Exclusions & Cross-References
- Answering telephone calls and relaying messages--are classified in U.S. Industry 561421, Telephone
- Answering Services;
- Wholesale or retail sales--are classified in Sector 42, Wholesale Trade, or Sector 44-45, Retail Trade;
- Providing automated data processing services and computing infrastructure for call centers--are classified
- in Industry 518210, Computing Infrastructure Providers, Data Processing, Web Hosting, and Related
- Services;
- Providing restaurant meal and grocery order and delivery services (i.e., independent order and delivery
- services)--are classified in Industry 492210, Local Messengers and Local Delivery;
- Organizing and conducting charitable fundraising campaigns on a contract or fee basis, that may include
- telephone solicitation services--are classified in U.S. Industry 561499, All Other Business Support
- Services; and
- Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include
Overview Facts
| NAICS Code | 561422 |
|---|---|
| Industry Title | Telemarketing Bureaus and Other Contact Centers |
| SBA Size Standard | $25,500,000 |
| IRS PBA Code | 561420 (rolled-up match) |
| Sectors Hierarchy | Sector 56 → 561 → 5614 |
| Source / Verified | US Census 2022 NAICS Manual / 2026-06-28 |
Legacy SIC Concordance
Trace the historical mapping chain from the 1987 Standard Industrial Classification (SIC) to the modern 2022 NAICS code format.
- SIC 7389 - Business Services (via SIC1987:7389→NAICS1997:561422→2002:561422→2007:561422→2012:561422→2017:561422→2022:561422)
Related Resources & Compliance Guides
Further regulatory reference links for NAICS code 561422:
- Sector 56 Directory Hub — List of related industries in the Administrative and Support and Waste Management and Remediation Services sector.
- SIC ↔ NAICS Crosswalk Tool — Look up mappings between legacy SIC codes and modern classifications.
- SBA Size Standards Guide — Complete rules and averaging periods for small business classifications.
- Calculating Annual Receipts Guide — Detailed worked example of revenue calculation rules.
- IRS Principal Business Activity Guide — How NAICS codes map to corporate and entity tax filings.
Related Industries in 5614
Frequently Asked Questions (FAQ)
Is 561422 a valid 2022 NAICS code?
NAICS 561422 is 'Telemarketing Bureaus and Other Contact Centers', a 2022 U.S. national industry under Sector 56 (Administrative and Support and Waste Management and Remediation Services); the SBA small-business size standard is $25,500,000.
What is the SBA size standard for NAICS 561422?
The SBA small business size standard for NAICS 561422 is $25,500,000 (based on receipts).
What is the legacy SIC code mapping for 561422?
NAICS code 561422 maps to the legacy 1987 SIC codes: 7389 - Business Services.